About Us
We turn your marketing ideas into action. We craft custom marketing plans and execute them through tailored solutions, including engaging websites, landing pages, and both short and long-form videos. Our team also creates eye-catching graphic designs and impactful social media content to strengthen your brand's digital presence. Whether you’re updating your strategy or launching something new, we provide the expertise to deliver results that truly resonate with your audience.
Our Policies
Refund Policy
We strive for client satisfaction and will work closely with you to ensure our services meet your expectations. If you're not satisfied with our work, please contact us within [insert time frame, e.g., 30 days] from the completion of the project. We will review your concerns and offer solutions, such as revisions or adjustments. Refunds are considered on a case-by-case basis, but typically, refunds are not offered once the work has been started or delivered. If a refund is granted, it will be issued in the same payment method used and may be subject to a deduction based on the work completed up until that point.
Cancellation Policy
If you wish to cancel a project or service, please notify us at least [insert time frame, e.g., 7 days] before the scheduled start date. Cancellations made after this period may incur a cancellation fee to cover any preparatory work already completed. For ongoing services or subscriptions, you may cancel at any time, but we ask for [insert notice period, e.g., 30 days] notice before the next billing cycle to avoid future charges.
Revision and Delivery Policy
We offer 3 rounds of revisions for each deliverable. Additional revisions beyond the agreed number may incur extra charges. Our delivery times are estimated based on the project scope and complexity, and we will communicate any potential delays. We are committed to delivering high-quality work on time, but delays caused by external factors outside our control (e.g., client delays or third-party issues) may affect delivery timelines.
Confidentiality Agreement
All materials, strategies, and content shared with us remain confidential. We agree not to disclose your business information, project details, or any proprietary content to third parties without your permission, unless required by law.
By making these policies accessible on your website, we will foster trust with your customers while providing them with clear guidelines regarding your services. Feel free to adjust the time frames or conditions to best fit your business model and practices.
PCI Security Disclaimer
We take the security of our customers' data seriously and follow industry best practices to protect your personal and payment information. Our website utilizes Stripe, a PCI Service Provider Level 1 certified payment processor, ensuring that all transactions are securely handled. As part of our commitment to compliance, we regularly validate our PCI compliance and provide automated tools to help our customers do the same. When making payments, rest assured that we implement the highest standards of data protection to safeguard your sensitive information. For further details, please refer to our PCI Compliance Guide.
Currency
All prices and transactions on this website are quoted in United States Dollars (USD). By using our services, you agree to pay all fees in USD. If you are located outside of the United States, please be aware that your financial institution may apply currency conversion fees, and the final amount charged may vary based on exchange rates at the time of payment. Chad Conger is not responsible for any additional charges or fluctuations in exchange rates.
